Deliveries

We deliver across mainland UK via chilled packaging – check out our delivery page

We currently deliver on Tuesdays, Fridays and Saturdays and aim to move to 6 day a week delivery by January 2021.

DPD, our courier of choice, deliver within a 12-hour window. You will get a text and email confirmation of the delivery window on the morning of your delivery and you can track their progress via the link sent when your box is dispatched.

You don’t have to be in to accept the delivery and if you choose to download the DPD app, you can specify which safe place for them to leave your chilled box.

You can upgrade your delivery to pre-10am or pre-12am at checkout before confirming your order.

Packaging

Yes! TTC use Woolcool insulated packaging for all distribution which, with the ice packs inside, will keep your meals at the correct temperature until you get home.

Find out more about the whys and wherefores of Woolcool at this link and this link.

No. Our meals are served in a paper-board style tray that can be washed out and popped in your recycling. Even the film over the tray is certified as recyclable. Date sheets on both elements can be found here and here.

We are currently in the early stages of working with Collect+ to allow you to send you delivery boxes and insulation back to us so they can be reused in our meal distribution. We hope for this to be available by November 2020.

Woolcool are a very ecologically aware company, and will always promote sustainability and animal welfare as much as they can.

Only 100% British wool is used for their packaging and unlike other materials, wool comes as a by-product from the shearing process which is necessary to keep sheep clean and healthy.

Only the coarsest wool which comes from a sheep is used – this wool is rejected by the textiles industry as it would be too itchy to wear, and because of this, the wool is worth almost nothing to the farmers.

The Wool Marketing Board, who all sheep farmers legally have to sell their sheared wool to if they have more than 4 or 5 sheep, purchase all the wool from the farmers direct and sell this on for a profit.

The positive is that we are creating a much higher demand for this ‘worthless’ wool and hope that by using a by-product of the shearing process which would normally go to waste, we can raise the cost of this wool for the farmers, who can than afford even better upkeep of their livestock. They also make a point of never using pulled wool as the process does not fit in with the values of our company regarding animal welfare and the environment.

Please do get it contact if you have any other questions and please do read through the further info available here and here on Woolcool if you are interested.

Our meals

Yes! All our meals are safe to eat cold however please ensure that they are fully and equally defrosted before consuming.

All our meals are served in a paper board tray that are tested as oven safe to 240oC. We don’t recommend you reheat at that temperature – please follow the guidance on the side of our meal sleeve.

Unfortunately, not, however supply ethics are key in the choice as to which suppliers we buy from. We would love to only purchase organic produce however consistency of supply is key to our offering and this is a lot more variable with organic produce. We do however aim to work with as many British farms as possible, and those that don’t rely on intensive farming methods.

From frozen, up to 35 minutes and from defrosted up to 4 minutes. If you are defrosting these meals first, please do so in a controlled condition (such as in a fridge) for 24 hours first so to ensure the meals are defrosted evenly.

Full data sheets on all our meals are available in this section of our website here and each meal page has these elements within it also.

All of our meals are lab tested for their nutritional values. Typically, laboratories use the following calculations taken from their analysis to calculate total calories and this is how our meals are calculated. Online calorie calculators tend to use a more simplified method that excluded fibre.

Total Energy (calories) = (4 x protein g) + (7 x carbohydrate g) + (9 x fat g) + (2 x fibre g)

All of our meals are gluten-free, dairy-free and free from refined sugar and added salt.

We don’t specifically have any meals designed for these types of plans however we have a number of meals that would fit.